Archive for the 'Consumer Experience' Category
eBay (EBAY) denies any affect from seller strike
Despite some conflicting reports that indicate that the current sellers strike on eBay (NASDAQ: EBAY) has led to a 13% decline in product listings, eBay claims that the strike has had no effect on its listings.
According to company spokesmen Usher Lieberman, the company definitely “didn’t feel an…
Sprint’s sloppy reputation for customer service needs repair
Sprint Nextel Corp. (NYSE: S) has been through the ringer in recent years. The merger within the two companies — Sprint and Nextel — didn’t work out as planned and actually one could say it backfired. Customers are leaving by the hundreds of thousands and the company is integrating billing sys…
A new ‘Terminator’ means money in the bank for Sony, moment Warner
Arnold may not be back, but that doesn’t mean a franchise can’t move forward on its own.
According to The Hollywood Reporter, Sony (NYSE: SNE) and Time Warner (NYSE: TWX) stand to see some nice revenue generation for their studio segments in 2009 via a new sequel in the Terminator franchise, …
Home Depot (HD) profit slips in fourth-quarter
After home improvement retailer Lowe’s Cos. (NYSE: LOW) posted a 33.4% decline in its fourth-quarter profit yesterday, it was its main competitor Home Depot Inc. (NYSE: HD)’s turn to step up to the plate and impress Wall Street. As Trey Thoelcke discussed, the world’s largest home improvement st…
FCC warns Comcast (CMCSA) on Net speeds
The FCC says that cable company Comcast (NASDAQ:CMCSA) is slowing service to some of its customers, particularly those who use a great deal of bandwidth on video downloads and peer-to-peer software applications. Comcast says it is simply managing its network so that it does not get overloaded …
eBay sellers extend strike to March 3
Last week I wrote a couple pieces on the current seller strike by at e-commerce giant eBay (NASDAQ: EBAY). The strike was supposed to final until nowadays, but now it has been extended another week. Initial details is showing that the current eBay strike has lowered the items listed for sale o…
Coca-Cola needs a bubbly domestic market
Coca-Cola Co. (NYSE: KO) really needs to get things going in the North American territory. whether you take a look at Coke’s latest earnings report, you’ll see that unit case volume moved up 1% for the fourth quarter, and down 1% for the entire fiscal year. That’s well below the 6% growth in vol…
Will prices at the pump actually decline?
With fuel prices reaching their highest levels since final June, many consumers are worried that by the end of the summer driving season we may actually see $4.00 a gallon. With crude oil moving by $100 a barrel, and with a market driven by speculators and not fundamentals, crude prices moving u…
As drug patents come to an end, Big Pharma raises prices
For big pharmaceutical companies, the largest commerce challenge is that patents are expiring on some of their most popular drugs. whether they do not have new “blockbusters” to replace those, revenue is convinced to fall. The solution is to raise prices on the best selling drugs and milk them b…
New report warns of ‘The End of Music As We Know It’
Yesterday, Billboard reported that Forrester Research is predicting that digital music sales will surpass CD sales in five years moment. Additionally, the music news publication revealed that the report is “ominously titled ‘The End of Music As We Know It.’” The big prediction by the research group …
Airline mergers seen preparing U.S. carriers for new global travel era
Is the U.S. airline sector on the eve of another transformation? One analyst thinks it may be, whether recent merger rumblings are any indication.
The Delta Air Lines (NYSE: DAL) / Northwest Airline (NYSE: NWA) merger discussions and chatter that Germany’s Lufthansa is considering an investment i…
Haagen-Dazs, Ben & Jerry’s: Ice cream as politico?
I love ice cream as much as the next guy. OK, way more than the next guy. I’ve eaten far more than my fair share of Haagen-Dazs and Ben & Jerry’s lux frozen treats. But though I’ve watched with fascination as Ben & Jerry’s exalted hippie icons and the odd politician with its flavors, I’v…
Verizon (VZ) hits an HDTV wall: Motorola (MOT)
Verizon (NYSE: VZ)’s roll-out of HDTV and broadband with its fiber-to-the-home product looked so promising. It even got shareholders in cable companies nervous. They were worried that the phone company would start to take absent their digital cable TV customers.
All of that was looking very g…
The Wal-Mart Weekly: Target becomes a guest in the customer returns process
Welcome to the 49th installment of The Wal-Mart Weekly, a column committed to bringing you insight, wit, facts, results, opinions and just a bit of everything else when it comes down to a very hot topic these days: Wal-Mart.
In the final edition of The Wal-Mart Weekly, I peered into the custo…
